Privacy Policy

This policy expresses how the personal information of all people who use this website will be treated and protected. Please, you must read all the sections of the Legal Notice, cookie policy and this privacy policy before using this website.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016. (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights, Jaime Rodríguez de Santiago informs you that, by accepting this Privacy Policy, you give your informed, express, free and unequivocal consent for the Data you provide to be processed by Jaime Rodríguez de Santiago, as the data controller, and on which the security, technical and organizational measures provided for in current regulations are applied.

Who is responsible for this website?

  • Identity of the person in charge: Inés Ruiz Navarro
  • Trade name: Conversa Spanish Institute
  • CIF: B16808891
  • Address: Avda Aragón nº30 under local 11 46021 Valencia
  • Email: admin@conversainstitute.com
  • Activity: Dissemination and language teaching

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send me through the web forms will receive the data treatment of "Web users and subscribers".

For the treatment of my users' data, I implement all the technical and organizational security measures established in the current legislation.

What personal data is collected on this website?

To contact: identification data is required (name, email)

To purchase products or services: Identification and payment data are required. No specially protected data is collected on this website.

We treat your personal data with the following legal bases:

  • The execution of a contract with Jaime Rodríguez de Santiago , for contracting services and managing the requested services.
  • The consent of the user in relation to contact, subscription to content and sending of commercial communications, via email, cookies or messaging systems.

For what purpose will we treat your data?

On this website, there are different forms, in each of them, the information you collect will be used as follows:

Contact form: There is also a contact form for questions, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web.

Registration Form: In this case, we request the following personal information: Name, Email, so that you can create an account in our system and give access to its functionalities.

Sales form: I also process data to manage the purchase of products and the subscription to the kaizen Community, including order management, payment and all operations related to contracting the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.

How long will we keep your data?

Customer Data: The retention period of personal data will vary depending on the service that the Customer contracts. In any case, it will be the minimum necessary, and may be maintained until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and following General Tax Law (accounting books…);
  • 5 years: Art. 1964 Civil Code (personal actions without special term)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices...)
  • 10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism.

Subscriber data: From the time the user signs up until they unsubscribe.

Data of potential clients: The data will be kept in any case during the validity of the established commercial relationship and once concluded, two years, unless the user requests its deletion first.

What are your rights over your data?

Anyone has the right to obtain confirmation on whether or not we are processing personal data that concerns me at iberomedia.com.

Interested persons have the right to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  • Request your cancellation
  • Request the limitation of your treatment
  • object to treatment
  • Request data portability

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In the event that you feel your rights have been violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website: www.agpd.es.

To exercise these rights, you can write to admin@conversainstitute.com

There is a form to exercise your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or be accompanied by a photocopy of the DNI.

If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.

The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

Notification and declaration of Gaps

Security Notification and Breach Statement

At iberomedia.com, we assume security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the information. personal, however, if iberomedia.com determines that your service data has been misappropriated (including by an employee of iberomedia.com) has been exposed by a security breach or acquired incorrectly by a third party, iberomedia.com – will immediately inform you of said security breach, appropriation or improper acquisition.

To which recipients will your data be communicated?

Many tools used by this website to manage data are contracted by third parties. To provide services that are strictly necessary for the development of the activity, iberomedia.com shares data with the following providers under their corresponding privacy conditions.

Third party service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, e-mail distribution, and other similar service providers) in order for them to perform commercial functions on behalf of Conversa Spanish Institute.

The web development and maintenance company, or the hosting company may occasionally have access to this website. They have signed a contract for the provision of services that obliges them to maintain the same level of privacy that is applied to the treatments carried out on this website.

Any international transfer of data derived from the use of tools or service providers will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy. Secrecy and data security.

Specifically, this website uses the following tools:

  • Memberful for the sale of digital products
  • Google Analytics for user analytics

Segmentation and profiling

The registration of personal data provided at the time of subscription, contact, interaction with the web and any other data provided during browsing, including the information provided by cookies in relation to browsing habits, will be used in order to be segmented. or categorized in order to apply them to the related activity requested by the user.

Profiling, through the analysis of your automated individual decisions, consists of the use of your Personal Data to evaluate certain personal aspects. Being the logic applied to obtain these profiles the use of statistical procedures and being the consequences of this treatment of your data through the creation of profiles, the sending of personalized communications of your interest with content related to defining the type of content.

The legal basis for the processing of your data for the indicated purposes and the elaboration of automated individual decisions by elaborating profiles, is the consent granted by checking the boxes indicated above in any of the means to collect data from Conversa Spanish Institute.

The data we use in profiling and that we show to suppliers they are not data that allow users to be identified, Only the type of audience we have, their age, country, gender, etc. is shown in a graph.

Secrecy and data security

iberomedia.com undertakes to use and process the personal data of users, respecting their confidentiality and using them in accordance with its purpose, as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures that your data travels in a complete and secure manner; that is, the transmission of data between a web server and user, and in feedback, is fully encrypted or encrypted.

iberomedia.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, iberomedia.com will ensure that any person who is authorized to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual duty or legal).

When a security incident occurs, upon realizing it, iberomedia.com must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send us, exonerating Conversa Spanish Institute from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Changes in the privacy policy

iberomedia.com reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the changes introduced will be announced on this page with reasonable anticipation of their implementation.

en_USEnglish