Last update: February 15, 2022

This document will govern the contracting of products and services through the website conversaspanishinstitute.com property of Ines Ruiz Navarro in the capacity of PROVIDER. The acceptance of this document implies that as a user:

These conditions will have an indefinite validity period and will be applicable to all contracts made through the website. conversaspanishinstitute.com  or associated platforms.

The PROVIDER reserves the right to modify or change these conditions at any time. If the modifications constitute a substantial change in the terms, the PROVIDER will notify it by publishing an announcement on this website, without this affecting the products or services that were acquired prior to the modification.

By accepting these conditions, the User is bound by these terms, which, together with the  Privacy Policy, govern our business relationship. If you do not agree with any part of the terms, you may not purchase any of the services or products offered.

The services and products offered are available only to natural and legal persons who are at least 16 years of age.

By virtue of the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the following information is offered:

Description of products and services

Through this website you can purchase products and services related to the PROVIDER

These can be purchased online and directly.

The particular characteristics of each service will be informed in the description of each one.

Products and prices

Spanish learning courses.

Purchasing process

To make a purchase on our website, it is necessary to register during the process. Our website allows you to create an account with your email address and the password you choose, to facilitate login and access to future content.

To make the purchase of our products, it will be necessary to register your purchase data on the payment platform.

These data will be processed and incorporated into our personal files, as reported in our personal data protection section contained in this Legal warning.

Way to pay

conversaspanishinstitute.com offers its customers the possibility of purchasing its products by credit or debit card; as well as through PayPal.

When making the payment, you will enter the window of the secure web page, managed by Stripe or Paypal. For your peace of mind, Stripe and Paypal guarantee absolute security, since both your personal data and your card data are encrypted thanks to the secure SSL server provided by this payment service.

The data on your credit/debit card is not registered in any database owned by the PROVIDER, but is managed directly through the payment application. At no time do we receive your card information, only the confirmation of your payment. If you opt for PayPal, the PayPal platform offers you its secure payment service, and they are the ones that guarantee the security of the transaction.

Cancellation and Returns

In terms of returns, the user must take into account that, in relation to the supply of digital content that is not provided on a material support and when the execution of the service has occurred, he loses his right of withdrawal as established in article 103 of Royal Legislative Decree 1/2007.

That is, from the first moment in which the user begins to consume the content of the app.conversaspanishinstitute.com, he loses his right of withdrawal in said service.

Access to content

The subscriber will only have access to the contents of conversaspanishinstitute.com  while your subscription is active, losing the possibility and the right to access them, once you freeze or cancel your subscription.

Subscriber Obligations

The subscriber of conversaspanishinstitute.com undertakes at all times to provide truthful information about the data requested in the different purchase forms.

In the event of the marketing of services and products on our website that require the buyer to be of a certain age according to the current legislation of their country of origin, the subscriber states that they meet said requirement to formalize the purchase.

CONFLICT RESOLUTION PLATFORM

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

RELEASE OF LIABILITY

The PROVIDER does not assume any responsibility for any inaccuracy or omission or for the consequences derived from the use of the material contained in this website and, more specifically, the PROVIDER is exempt from all responsibility for any risk or loss, personal or any other type, which may occur as a direct or indirect consequence of the use of any part of the material that appears on this website or in the trainings.

The PROVIDER does not assume any responsibility regarding the suitability of the contracted service, leaving this determination to the sole discretion and responsibility of the client.

CUSTOMER/CUSTOMER SERVICE

If you have any questions or incidents with any of the services and products, you can write to us at info@conversaspanishinstitute.com

Data protection policy

The protection of user data in conversaspanishinstitute.com It is of the highest priority for us as responsible for this website. To obtain complete information about your rights and the data protection policy that we apply to this website and all our services, we recommend you visit Privacy Policy and the Cookies policy.

INTELLECTUAL AND INDUSTRIAL PROPERTY

Through these General Conditions, no intellectual or industrial property rights over the portal are transferred. conversaspanishinstitute.com neither on any of its component elements nor on the contents, whether they are presentations of face-to-face training and the texts of my contents, podcast or additional material, the User being expressly prohibited from reproducing, transforming, distributing, public communication, public disposal, extraction, reuse, forwarding or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights in writing.

The User knows and accepts that the entire website, containing without limitation the texts, articles, educational and informative materials, images, designs, software, contents (including structure, selection, arrangement and presentation thereof), material audiovisual and graphics, is protected by trademarks, copyrights of conversaspanishinstitute.com and other registered legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

Modification of the conditions of use

The PROVIDER reserves the right to modify, at any time, the presentation and configuration of the website, as well as these General Conditions. Therefore, the PROVIDER recommends that all users read them carefully each time they access the website. The contractors of any of the services offered on this website will always have the General Conditions in a visible place, freely accessible for as many queries as they wish to make. In the event that any clause of these General Conditions is declared invalid, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these General Conditions. The PROVIDER may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of the same unless expressly recognized by the PROVIDER or prescription of the action that corresponds in each case.

Applicable law and jurisdiction

In accordance with article 29 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, contracts concluded electronically in which a consumer is involved as a party will be presumed to be held in the place in which he has his habitual residence.

Electronic contracts between businessmen or professionals and users will be presumed to be held in the place where the service provider is established. In case of controversy arising from these general conditions and for the resolution of conflicts, the parties submit, at their free choice, and waiving any other jurisdiction, to the courts and tribunals of the domicile of the PROVIDER.