Introduction

At Conversa Spanish Institute, we are committed to the protection and security of personal information, adhering to the General Data Protection Regulation (GDPR) and local Spanish laws. We uphold the principles of lawfulness, loyalty, and transparency.

Identity of the Data Controller

• Business Name: CONVERSA 2021 LANGUAGE INSTITUTE SL
• Commercial Name: Conversa Spanish Institute
• Tax ID (CIF): B16808891
• Address: Av. del Marqués de Sotelo 3, Floor 2, Door 4, 46002 Valencia
• Email: [email protected]
• Phone: +34 961 25 87 67
• Activity: Dissemination and teaching of languages

Personal Data We Collect

We collect data for the management of our educational services:

• Identification and Contact: Name, email address, physical address, telephone number.
• Financial Data: Payment information.
• Academic Data: Information on educational performance.
• Health Data: Medical information necessary for adaptations or special requirements.

How Long Will We Keep Your Data?

• Client Data: Up to 4 years according to the Law on Offences and Sanctions in the Social Order, 5 years as per Article 1964 of the Civil Code, 6 years under Article 30 of the Commercial Code, and up to 10 years according to the Law on Prevention of Money Laundering and Terrorism Financing.
• Subscriber Data: From the time of subscription until they unsubscribe.
• Potential Client Data: Up to two years after the last interaction.

What Are Your Rights Over Your Data?

You can request access, rectification, deletion, limitation of processing, opposition to processing, and portability of your data. To exercise these rights, contact [email protected]. If dissatisfied, you have the right to lodge a complaint with the Control Authority (www.agpd.es).

Notification and Declaration of Breaches

In the event of a security breach that affects your data, you will be informed without undue delay.

To Whom Will Your Data Be Communicated?

We only share your data with third parties necessary to provide our educational services and fulfill legal obligations. All third parties comply with data protection regulations.

International Transfers

Any international transfer of data is carried out in compliance with adequate safeguards and according to the Privacy Shield agreement.

Changes to the Privacy Policy

We reserve the right to modify this policy to adapt to legislative changes or industry practices. Changes will be announced in advance.